Contact

Last updated 25 May 2026.

Morocco.so is a small Morocco-focused editorial operation. The fastest way to reach us is by email. We answer within five working days. There is no phone line and no WhatsApp because there is no booking support to give — every booking is held by a partner under their own terms.

hello@morocco.so

Editorial corrections, partnership inquiries, press, privacy and data requests. Add a clear subject line so the right person picks it up.

What to write about

Editorial correction

Wrong price, broken link, factual error in a guide. Tell us which article and which paragraph. Subject: "Correction: [article title]".

Partnership inquiry

You operate a Morocco-relevant booking service and want to be listed. We add partners that materially improve coverage in a category, not all of them. Subject: "Partnership: [company]".

Press / interview

Morocco travel sector, lean editorial publishing, AI-leveraged content workflows. Lead times of a week or more are appreciated. Subject: "Press: [outlet]".

Privacy / data request

Access, correction, deletion of any data we hold under GDPR or CCPA. See the Privacy Policy for what we hold. Subject: "Privacy request".

Diaspora / family trips

Specific routes for travellers visiting family in Morocco, especially Marrakech, Casablanca, Tangier, Fès, the smaller towns. We write about these regularly and welcome input.

What we cannot help with

If your hotel booking, tour, flight, car or insurance has a problem, contact the partner you booked with. Their support team is the only party that can change the booking, refund the booking, or escalate a complaint. Morocco.so has no access to their reservation systems. The partner's support contact appears on the booking confirmation email you received from them.

Specifically, we cannot:

Change or cancel a Booking.com hotel reservation. (Booking.com customer service does this from the email confirmation.)
Refund a GetYourGuide, Viator or Klook tour. (Same.)
Rebook a Skyscanner flight or process airline compensation. (Speak to the airline that sold you the ticket.)
Modify a DiscoverCars car rental at the desk. (The rental company at the airport handles this.)
Process a SafetyWing, Allianz or AXA insurance claim. (File via the insurer's portal.)

We will route you to the right partner contact where we can, but we cannot act on your behalf.

Response time

Best effort, usually within 48 hours during working days, always within five working days. We are based in Morocco (UTC+1), so emails arriving late evening European time get a response the following morning.